Macy's is a department store in New York, NY. Open: Mon–Thu 10:00 AM – 9:00 PM; Fri–Sat 10:00 AM – 10:00 PM; Sun 11:00 AM – 9:00 PM. Phone: (212) 695-4400. Average rating is 4.4 stars from 80,839 reviews. Website: https://www.macys.com/stores/ny/newyork/herald-square_3.html.
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Macy's — 151 W 34th St., New York, NY 10001, USA
⭐⭐⭐⭐⭐ 4.4 · 80,839 reviews

Macy's Herald Square: NYC's Iconic Shopping Destination

Discover endless fashion, luxury brands, and historic charm at the world's largest Macy's in the heart of Manhattan.

About Us

Step into retail history at Macy's Herald Square, the crown jewel of New York City shopping since 1902. Spanning an entire city block on 34th Street, this legendary department store is more than a shopping mecca—it's a living landmark where wood-paneled escalators whisper tales of Thanksgiving Day Parades and Hollywood glamour. With nine bustling floors packed with over 1 million square feet of pure retail magic, you'll find everything from designer gowns to cozy home essentials under one magnificent roof.

Feel the pulse of NYC as you weave through crowds of savvy locals and wide-eyed tourists, hand-painted signs guiding you to coveted brands like Ralph Lauren, Calvin Klein, and Levi's. The air hums with excitement—freshly baked pretzels from street vendors outside mingle with the scent of luxury perfumes inside. Our bedding experts will transform your sleep sanctuary, while fashion stylists curate looks that turn heads on Broadway. Rated 4.4 stars from over 80,000 reviews, Macy's Herald Square isn't just shopping; it's an experience that captures the electric spirit of New York. Whether you're hunting holiday gifts or indulging in Star Rewards perks, this is where dreams are dressed and memories are made.

What We Offer

Elevate your style game with Macy's unmatched selection of designer clothing, shoes, and accessories for every occasion—from workweek chic to red-carpet ready. Dive into luxury beauty counters featuring Chanel, Dior, and Estée Lauder, where expert consultations leave you glowing. Home enthusiasts, rejoice: furnish your space with top brands like Martha Stewart, RoomStyles, and Smallwood, plus bedding so plush you'll never want to leave.

Kids' corner bursts with fun apparel and toys, while men's suiting delivers tailored perfection. Personal shopping services craft custom wardrobes, and our Beauty Backed Guarantee ensures flawless finds. Score massive savings with frequent sales, Star Rewards points on every purchase, and same-day personalization for gifts. Open daily till late, with easy Herald Square access—your one-stop shop for fashion, home, beauty, and beyond. Shop now and live the Macy's magic!

Why Choose Us

World's largest Macy's: 1M+ sq ft, 9 floors of 1,000+ brands under one roof.
Historic landmark since 1902, home to NYC's famous Thanksgiving Parade windows.
4.4/5 stars from 80,000+ reviews praising vast selection and friendly staff.
Star Rewards program: Earn points on every purchase, redeem for exclusive perks.
Expert personal shoppers and stylists for custom wardrobes and beauty advice.
Prime Manhattan location: Steps from Penn Station, Empire State Building.

Gallery

Take a look at our space and what we have to offer

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What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

⭐ Click to Rate & Review This Business ✍️
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"We stopped in to check out the historic Macy’s as well as buy some sheets. The person in the bedding department was super helpful, but ended up recommending that we order online when they went on sale the next day. I loved seeing the historic wooden escalators. And would’ve loved to have more time to shop. I did buy some shoes in the UGG shop within the store, and that was fun."
— Ramona Carter
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"This review is from the view of a tourist. If you are visiting NYC and have never been to the 34 st store you should definitely go. The store is very large and contains a mix of history like wooden escalators and the piano from the movie big, to great shopping with an almost endless variety. The staff is friendly, and will help you navigate the store. There are 8 resturants in the store for you to take a rest and recharge."
— arose58
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"I had a great shopping experience at Macy’s Herald Square. The store is huge, well-organized, and has an incredible selection of clothing, accessories, and brands all in one place. The staff was friendly, helpful, and professional, making the whole experience smooth and enjoyable. The location is iconic, clean, and easy to navigate despite how large it is. Whether you’re shopping for everyday items, gifts, or something special, this Macy’s truly has it all. I always enjoy coming here and will definitely be back again. Highly recommend!"
— Q K
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"Wow this was amazing! I never been in to a Macy’s like this it’s truly one of a kind. The staff were very nice and it beautifully decorated. I loved the Santa land and walking around the market on the lower floor. The wood escalators were so cool. We went into the fancy dress area and they have such a massive selection. Beautiful dresses!"
— McKenzie
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"The store is enormous — you can easily spend hours exploring all the floors, brands, and departments. It feels like a mix of classic New York charm and a modern shopping experience, with everything from high-end fashion to everyday essentials. The building itself is beautiful and full of history, which adds to the experience. The selection is amazing, the displays are well organized, and it’s easy to find something for every style and budget. I really appreciated how helpful the staff was — friendly, knowledgeable, and always available to point us in the right direction, even with the store being so busy. Whether you’re shopping, browsing, or just wanting to experience one of NYC’s most famous landmarks, Macy’s is absolutely worth the visit. A must-see stop in Manhattan and definitely a place I’d return to!"
— Felipe Franzini

Frequently Asked Questions

What are your store hours?
Open Monday-Saturday 10AM-9PM, Sunday 11AM-8PM. Extended holiday hours—check macys.com for updates.
Do you offer parking?
No on-site parking, but nearby garages like Icon Parking at 250 W 34th St. offer Macy's discounts. Metro best via Penn Station.
Is personal shopping available?
Yes! Book complimentary stylists via the Macy's app or in-store for wardrobe consultations, gift selection, and more.
What payment methods do you accept?
All major credit cards, Macy's Credit Card, Apple Pay, Google Pay, and cash. Star Rewards members get extra perks.
Can I return online orders here?
Absolutely—free returns for Macy's online purchases at Herald Square. Bring your order confirmation and ID.
Are there restaurants inside?
Enjoy Starbucks, food court on lower levels, and seasonal pop-ups. Nearby NYC eats abound for full-day adventures.
Is the store accessible?
Fully wheelchair accessible with elevators, wide aisles, and sensory-friendly hours. Ask staff for assistance.

Hours of Operation

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 10:00 PM
Saturday 10:00 AM – 10:00 PM
Sunday 11:00 AM – 9:00 PM

Get In Touch

Ready to get started? Contact us today!

Call Us
(212) 695-4400
Visit Website
www.macys.com
Get Directions
151 W 34th St., New York, NY 10001, USA